Privacy Policy for FoodDeck

At FoodDeck, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and secure your data. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information You Provide: This includes contact information, like name, email address, and phone number, which you give when signing up, placing an order, or filling out forms.
• Information from Your Interaction with Us: We collect technical information like your IP address, browsing history, and site usage to improve our offerings.
• Data from Third Parties: We may receive information from social platforms (like Facebook and Instagram) if you interact with us there.

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process and manage your orders
• Resolve disputes and troubleshoot issues
• Communicate updates, offers, and promotions
• Customize your experience on our website
• Prevent and address fraud or other potentially illegal activities

3. Sharing of Information

We share information only as necessary:

• With Affiliates and Partners: To prevent fraud, manage accounts, and facilitate co-branded services.
• Legal Compliance: To comply with legal processes, enforce our Terms, and protect user and public safety.
• In Business Transfers: If we merge or are acquired, we may share your data with the new entity, which will adhere to this Privacy Policy.

If we do not have a lawful basis to disclose your data, we will obtain your consent before sharing it.

4. Cookies and Tracking Technologies

Our site uses cookies to enhance your experience. Cookies help us recognize your browser, save preferences, and compile aggregated data. These cookies do not contain any personally identifiable information. You can modify your cookie settings, but doing so may limit site functionality.

5. How Long We Keep Your Data

We retain your information as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

6. Security Measures

FoodDeck prioritizes data security. We employ stringent safeguards, such as secure servers and encryption, to protect against unauthorized access, alteration, or disclosure of your personal data.

7. Data Transfers

If we need to transfer your data to a country with different data protection laws, we’ll ensure your data is adequately protected. We will seek your consent for transfers to countries without adequate data protection laws.

8. Your Rights Over Your Data

As a Data Subject, you have rights concerning your personal information:

• Access and Correction: Request access to or correct the personal information we hold.
• Deletion: Request deletion of your data under certain conditions.
• Restriction: Ask us to restrict the processing of your data.
• Objection and Data Portability: Object to or request the transfer of your data to another service provider.
• Withdraw Consent: If you previously consented to data processing, you can withdraw this at any time.

To exercise any of these rights, email us at info@fooddeck.com.ng.

9. Links to Third-Party Sites

Our website may link to other sites. FoodDeck is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing information.

10. Advertising

We partner with third-party companies to serve ads on our website. These companies may use non-personally identifiable data about your visits to this and other sites to provide relevant ads.

11. Data Breaches

In the event of a security breach leading to unauthorized access, loss, or alteration of your personal data, we will notify the Nigerian Data Protection Commission (NDPC) within 72 hours. If the breach affects your rights, we’ll inform you within 7 days, outlining any recommended actions.

12. Changes to This Privacy Policy

We may update this policy periodically. When changes occur, we will revise the date at the top of this page, and in some cases, we may notify you via email.

13. Contact Us

If you have any questions about this policy or wish to exercise your data rights, please contact us at info@fooddeck.com.ng or +2349123907060.